I actually look forward to my visits to Hansen Family Dental. Dr. James Hansen and his staff have taken care of my dental needs for over five years and everyone has always greeted me with smiles and worked together as a happy and cohesive team, showing each other courtesy and respect while treating me like family. So, the word “Family” in the name of their business takes on real meaning.
As a woman in her late 70s, my dental problems are not without challenges but Dr. Hansen and his staff have worked together to find the best solutions for me. Whether the procedure is a simple cleaning, filling or a root canal, my comfort is important to each one of them and I never feel tense or nervous. Their smiles are sincere and make me relax. In addition, their willingness to work out an affordable payment plan that works for me and enables me to get the care I need without undue hardship is greatly appreciated.
As a child my wisdom teeth grew horizontally, pushing my other teeth forward. My wisdom teeth were removed when I was about 27 years old but over the years the bottom teeth drifted forward and caused so much crowding that it became almost impossible to floss. I could see that my gums were being affected and felt sorry for any hygienist that had to clean my teeth. I realize that healthy teeth and gums play an important part in my overall health so after asking about solutions to my problem, invisalign (virtually invisible alternative to braces) was suggested as a possibility.
I hesitated because of my age, but realized that with people living longer these days, I could live another 20 years. So, the office staff helped me work out a payment plan that would work so that I could actually have my teeth straightened, something I had wanted to do for many years but didn’t think would be possible. It is exciting to see that, after just a few weeks, my teeth are already moving. Within a few months I won’t be biting the inside of my bottom lip anymore, will be able to floss and clean between all of my teeth, won’t have to feel sorry for the hygienist, won’t have the threat of gum disease, and I’m sure I’ll feel better about my smile.
Thank you Dr. Hansen and each member of your staff for making it so pleasant to take care of my teeth! In addition, I thank you and your staff for your service and giving back to your community through your volunteering and distributing of toothbrushes, toothpaste, and dental floss to over a thousand low-income families each year that have sought help at the St. Vincent de Paul Food Bank in Pasco. You set a great example of caring about your neighbors in need. You are a dentist I can highly recommend as I know your staff reflects your values!
Linda S. Hermann