
I've gone to this dentist for at least five years. I've always been impressed by both the dentist, Dr. Hansen, and by the way he and his people cooperate to make the office warm and friendly. In those five years, they changed to a brand-new office, and a few staff people moved to other cities, so new ones appeared. Yet the service, and the attitude of the people- friendly, patient, caring- has remained consistent. In addition, Dr. Hansen seems to continually re-invest in his practice. They update equipment and approaches, leaving me with the impression that they stay on-track with improving dental techniques. Just a couple of examples that have helped me personally: they have CEREC equipment (think, "new pieces for your tooth- carved automatically in-office by a machine- from pictures of your teeth"), and they keep a person on-staff specifically to help patients figure out, ahead of time, what procedures might cost, and to help after-the-fact with any details that are needed by insurance companies, etc. MOST impressive of all, though- because it takes even more than just re-investing money- is the attitude that Dr. Hansen and his staff seem to cultivate in the office. They somehow seem to travel through the years as a cohesive and well-knit operation. I've always been impressed when I saw businesses, or doctors, who were like that at a particular POINT in time- but to stay like that over a number of years is, IMO, a pretty noteworthy achievement. Needless to say, I think this is a great place to go. I live W of Columbia Mall, and they’re in Pasco- near road 68. So, it takes me maybe 20 mins to get there. But for me, it’s well worth the trip. I get a dentist who does great work, staff who treat me very well, and teeth that get better and better over the years- as I’ve been able to address older repairs done back in the 70s and earlier. I follow their suggestions, my teeth seem to stay healthy, and so, currently, I’m a very happy camper. I’ve definitely benefited from their care.
More